No.1 a higher customer satisfaction in HR consultancy industry

In order to help our clients to completely solve problems, we specially design the return-visit program to guarantee our consultancy quality and effectiveness. Namely, we pay a return visit to our clients at a given time to update their demands and questions. Therefore, the average customer satisfaction of our firm is above 89 percentage, about 20% higher than the industry level (63.3%) and about 78 percent of our clients choose to continually cooperate with us. 

---

No.2 Persistent value-adding to our clients

As for consulting service, we not only provide clients with viable proposals, but also help them to cultivate appropriate talents to carry out these plans. For instance, in one of our projects, the performance appraisal system design case for X pharmaceutical enterprise, we offered at least 10 times professional training during three month and cultivated a group of excellent professional managers to help us adhere well to the project design. 

Meanwhile, we opened a knowledge management center “Zhiben Ku” to impart knowledge and valuable messages to managers of different levels, for example, Entering into the High-end for top managers, and Winning at the implementation for senior managers. In this way, our clients can continually grow with us by getting free knowledge assistant from this center each periods.

---

No.3 Professional techniques on human resource management

Our consultancy solution proposals are mainly clients’ core-issue oriented. On this basis, we take clients’ development strategies into systematic consideration. Also we apply the unique HR management tools into client’s practice during our services. Therefore, we can always find out the key issue immediately and persistently adding values to our clients.